Web
Gatorz.com is a premium source for High quality Low
cost HTML website template customization service.
We have an extensive collection of web templates
(8000+).
Thank
you very much for the work that
you have done on our website. We
are very pleased that we now have
a very professional looking website
at a very reasonable cost. I also
liked the way you worked as you
were very responsive and friendly
in all your dealings with us.
Mike
Higgins
Partner
Fusion
Corporate Finance
Independent
Corporate Finance Advice For Acquisitions,
Company Sales, Management Buyouts,
Management Buyins and Fundraising.
Specialism In Venture Capital and
Private Equity and Business Valuation
Many
thanks to 2Brothershosting / Webgatorz
for a job well done! By sheer luck we
were recomended by a friend, & on
that note put our trust in them. we were
amaized by the quality, & value for
money. I only gave Chris@2Brothershostings
a few surgestions of what our requirements
were, and he did so much more which has
made our website what it is today. Do
bare in mind we are a new company on a
budget, just imagine what they could do
for you, & your buisness! Take a few
minutes of your time to look threw our
website, & judge it for yourself.
We
were quoted by one company £11,000 for the website we wanted, I know it's
a big website, but I just about fell over.
But then WebGatorz gave me a quote of
just £1,040.
I don't have to tell you, who we went
with.
Many
thanks again for your cooperation and input,
keep up the good work. I feel you will do
well at this web site stuff. Because your
prices and quality are far better than anybody
else.
Q.
Will you place ads on my site? A.
2BrothersHosting will NOT place ads on your site.
Q. Do you allow sites to advertise for money, on their
web site? A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. 2CO accepts customer orders via online checks, Visa,
MasterCard, Discover, American Express, Dinners, JCB and
debit cards with the Visa and MasterCard logo.
Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0
Q. Do you allow adult sites?
A. No
Q. Is tax included with my monthly or yearly plan?
A. Yes, tax is included within the price.
Q. What control panel do you use and do you have a demo?
A. The control panel we use is called Cpanel. A demo of
Cpanel can be found here Login with
the username demo, and the password demo.
Q. Can I pay monthly?
A. Yes, you may pay monthly
Q. How long does it take to setup my account?
A. Your account will be setup within 12 Hours of ordering,
when paying with a credit card.
Q. Are there any hidden costs, or setup fees?
A. No
Q. How much is extra bandwidth and space?
A. If you need more bandwidth or disk space e-mail us to
upgrade you to a higher plan. If you need more bandwidth
or space then our highest plan offers you can purchase bandwidth
for $2.00 a gig and space for $10 a gig.
Q.
Do you offer telnet or shell access?
A. No due to security reason's we do not offer telnet or
shell access.You are still able to unzip files on the server
using our file manager as well as the ability to setup cron
jobs.
Q. Can I password protect directories?
A. Yes you can password protect directory's within CPanel.
DNS
Q. How long does it take to get my domain working?
A. It usually takes 24-48 hours for a domain to fully propagate.
Q.
Can I view my site even though my domain's name servers
haven't propagated yet?
A. Yes you can but you will need to email us for this feature
to be turned on. We will then turn it on for 3 days. Once
it's enabled you will be able to view your site by going
to http://youriphere/~yourusernamehere/
Q. What do I set my domains name server's to?
A. Please read your welcome e-mail if you have lost your
welcome email you can email support for your server's dns.
Q. How do I make sub-domains?
A. To make a sub-domain login to your control panel and
click "domain management" inside of domain management you
will see a place to manage and add sub-domains. Flash Tutorial FTP
Q. Where can I download a free FTP?
A. We recommend downloading WS FTP from here
Q. It's not letting me upload my files what's wrong?
A. Make sure you are uploading to the right web directory
which is the public_html folder.
Q.
Why doesn't my ftp password change when I change my Cpanel
password?
A. Please allow 24 hours for your FTP password to sync with
your Cpanel password.
Paths
Q.
What is the path to my users files?
A. The path is /home/username/public_html
Q. What is the local path to perl?
A. The path to perl is /usr/bin/perl
Q.
What is the path to curl?
A. The path to curl is /usr/bin/curl
Q.
What is the path to ImageMagick?
A. The path to ImageMagick is /usr/bin/
Q.
What is the path to convert for ImageMagick?
A. The path to convert is /usr/bin/
Q. What is the path to sendmail?
A. The path to sendmail is /usr/sbin/sendmail
E-mail
Q.
How do I create email accounts?
A. To create an email account login to your control panel
and click add/remove email account's.
Q.
I did the above correctly why will it still not work?
A. Lets trouble shoot it some more here.
If you are still having problems read it again. Still having
problems? READ it once more. 99.9% of the people who contact
us saying they have read it and are still having problems
are given an answer quoting from this exact page. If you
ask us for help we will not be able to help you because
everything we could possibly tell you is in the above page,
meaning if it doesn't work you did not read and do everything
listed.
Q. What do I put for both incoming and outgoing mail
server?
A. For both incoming and outgoing mail server put mail.yourdomain.com
Q.
Where do I go to check my emails using my browser?
A. yourdomain.com/webmail/
Q.
How can I setup webmail to go directly to horde, neomail
or squirrel mail?
A. Login to the one you prefer to use after doing so copy
the entire url from your address bar. You will not login
to your cpanel and create a subdomain to go to the address
you just copied.
Q. None of my cgi scripts are working on the server.
How do I get them to work?
A. First make sure that they are chmoded to 755 if that
dosen't work trouble
shoot it
Q.
How do I create databases and manage them?
A. Login to your cpanel and click MySQL Databases. After
your database is created you can manage it from phpmyadmin.
This can be found at the very bottom of the MySQL page.
Software Versions
Q. What version of php are you using?
A. We are using version 4.3.3 and 4.3.4
Q. What version of perl are you using?
A. We are using version 5.6.1.
Q.
What version of MySQL are you using?
A. We are using version 4.0.15
Q.
What version of tomcat are you using?
A. We are using version 4.1.12
Q.
What version of cpanel are you using?
A. Our servers automatically stay up to date with the most
recent stable Cpanel version.
Billing
Q.
How do I get the 30 day money back?
A. Simply email us your username, password, and why you
wish to cancel within thirty days, and we process your refund
in less then 24 hours.
Q.
How do I make a payment?
A. All online payments are recurring. Your payment will
automatically be deducted.
Q.
How do I stop billing?
A. If you wish to close your account simply email us your
username,password, and why you wish to cancel. You must
also include "I give you permission to delete my website
and all of it's content."
SSL
Q.
What is the difference between shared ssl and private ssl?
A.
A shared ssl displays as https//ip/~yourusername/ A private
ssl would display as https://www.yourdomain.com in the address
bar.
Q.
How do I purchase a private ssl from you and what type is
it?
A.
We sell GeoTrust quick 128 bit certificates for $75 a year
and include free installation. To purchase an SSL from us
please e-mail chris@2brothershosting.com
Q.
Whats the path to the free shared ssl?
A.
We need to activate the shared ssl on each site manually
that will require it.
Q.
I'm going to purchase my own ssl what do I need to know?
A.
Our servers are Apache + Mod SSL If you require assistance
from us to install it there will be a $25.00 installation
fee.
Q.
How do I transfer a ssl?
A.
Every place that sells ssl's has a different transfer procedure.
You will need to ask the supplier you
purchased it from.
Subdomains
Q. READ THIS
BEFORE SETTING UP A SUBDOMAIN!
A.
To create a sub domain cpanel asks for the name you wish
to use. MAKE SURE the subdomain name you give it doesn't
have a folder already named that name. If it does the sub
will not work. Example... I want to create the subdomain test.2brothershosting.com so
my sub name is going to be test. If I already have a folder
in my ftp named test I need to delete it or rename it to
something different before I create the subdomain with the
test name from cpanel.
Q. What is a
subdomain?
A.
www.domain.com is a domain name. A subdomain is anything
that replaces the www in a domain name.forum.2brothershosting.com is a subdomain. www.forum.2brothershosting.com is not a subdomain.
A.
An addon domain is a fully functional domain that will work
out of a folder in your main sites ftp.
Q. READ THIS
BEFORE SETTING UP AN ADDON DOMAIN!
You
cannot create an addon domain if your dns hasn't proprograted
to the server already. So after you change the sites dns
you are trying to add you will need to wait 24-48 hours
before attempting to create your addon domain.
A.
There are three fields cpanel asks for when creating an
addon domain.
1. "New Domain Name:" You will put in the newdomain.com
do not put www in the name!
2. "Username/directory/subdomain Name:" This will be the folder
cpanel creates in your main accounts ftp. MAKE SURE that
the name you give it doesn't already have a folder. Example...
If you want to give it the username chris. You cannot have
a folder in your account named chris already. If you do
and still try creating the username for the addon domain
to be chris you will mess a lot of things up!!!
3.
"Password:" fill in any password you want here.
Q. How do I
create an addon domain?
A.
Please watch this movie on how to create an addon domain. Movie
Q. Help I added
an addon domain why did it say subdomain added?!!?
A.
It creates it as a subdomain by creating the folder within
your main sites ftp. Please ignore this! It is a fully functional
domain name. It is only called a subdomain when in fact
it is an addon domain.
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